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Abellio Greater Anglia: Standards

Asked by Mr Richard HoldenConservativeDepartment for TransportTabled Answered 26 July 2024UIN 482

The question

To ask the Secretary of State for Transport, what steps her Department is taking to improve the reliability of the Greater Anglia service from Liverpool Street to Southend Victoria via Billericay.

Answered by Simon Lightwood

In the most recent rail industry period, 25 May to 21 June, the Public Performance Measure (PPM) across the Greater Anglia network was at 94.9 per cent. In relation to the Southend line the annual PPM was 96.4 per cent. Customers taking Greater Anglia services have recently benefitted from a complete fleet of new trains and Network Rail has carried out replacement of overhead lines along sections of the route. Greater Anglia and Network Rail continue to work closely together on maintaining and further improving performance levels.

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