Social Security Benefits: Disqualification

Under the previous administration, no assessment was made of the mental health impacts of benefits sanctions. The new government will reform labour market policy and operations with the aim of increasing employment and integrating work and health support.

Sanctions are not applied to those with a severe medical health condition or disability where they have been found to have Limited Capability for Work and Work-Related Activity following their Work Capability Assessment (WCA), or where they have a specified condition or are undergoing certain treatments ahead of their WCA.

Those subject to work-related requirements will only be sanctioned if they fail to meet the labour market requirements that they’ve agreed to with their work coach without demonstrating good reason for doing so. To ensure these requirements are realistic and achievable, they are discussed and agreed with the claimant and based on their individual capabilities and household circumstances, including any health issues, caring responsibilities, earnings, and ongoing work or volunteering.

We acknowledge that there will be times when a claimant’s circumstances are such that there their ability to carry out their labour market requirements is disrupted due to their personal circumstances. In these cases, an easement can be applied to lift these requirements completely for an agreed period of time.

To support those who demonstrates that they cannot meet their most immediate and essential needs as a result of receiving a sanction, we have a system of recoverable hardship payments. These needs can include heating, food, and hygiene.