Railways: Tickets
The question
To ask the Secretary of State for Transport, what assessment her Department has made of the impact of online-only booking at railway stations on elderly travellers.
Answered by Simon Lightwood
There are no proposals for online-only booking at railway stations. Ensuring accessibility for all passengers is at the heart of our passenger-focused approach. As modern ticketing and payment methods roll out more widely on the railways, we will ensure that all passengers, including those who need to use cash or do not have access to smartphones or the internet, are able to buy a ticket across the different retail options.
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