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Railways: ICT

Asked by Sir Alec ShelbrookeConservativeDepartment for TransportTabled Answered 9 September 2024UIN 2840

The question

To ask the Secretary of State for Transport, what discussions she has had with train operators on disruption to (a) services and (b) timetables following the worldwide IT outage on 19 July 2024.

Answered by Simon Lightwood

My officials were in touch with ToCs at the time. As the Minister (Ellie Reeves, Minister without Portfolio) said in her statement to the House of Commons on Monday 22 July, the transport sector will review its response and implement any learnings.

The Cabinet Office has led a review of the incident, identifying lessons. The Department has engaged with this process and will implement recommendations with the transport sector, including the rail industry and train operating companies, as appropriate.

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