Fuel Poverty
The question
To ask the Secretary of State for Energy Security and Net Zero, what steps he plans to take to help ensure that people (a) who use a prepayment meter and (b) in fuel poverty are able to heat their homes in Winter 2024-2025.
Answered by Miatta Fahnbulleh
The Government is committed to supporting households with the cost of energy this winter, and we are continuing to deliver the Warm Home Discount which provides a £150 rebate off energy bills for eligible low-income households.
The setting of prices for customers on a prepayment meter or on a fixed contract is a commercial matter for energy suppliers. The Ofgem price cap for the period 1 October 2024 to 31 December was published in August, and the price cap level for prepayment meter customers is £1,669 compared to the level set for direct debit customers which is £1,717 for an average household.
I have also outlined our expectation to energy suppliers that they should do everything they can to support customers who are struggling with their bills, especially vulnerable consumers. Last month I met with energy suppliers and encouraged them to sign up to the Voluntary Debt Commitment for this winter, and I will work closely with them in the weeks ahead to ensure vulnerable consumers are supported through this winter.
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