Trader Support Service
The question
To ask the Chancellor of the Exchequer, what steps she took to raise awareness of the opportunity to tender for the provision of what became the Trader Support Service.
Answered by James Murray
In July 2020, HMRC advertised the opportunity to tender for the current Trader Support Service (TSS) on the government tender notice portal, Tenders Electronic Daily (TED), which has now been replaced by Find a Tender. Prior to the tender being published, HMRC issued a Prior Information Notice (PIN) on TED to identify potential suppliers, and interested suppliers were invited to engagement sessions on the requirements.
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