Child Maintenance Service: Complaints
The question
To ask the Secretary of State for Work and Pensions, how many complaints about the Child Maintenance Service were investigated by the Independent Case Examiner (a) overall, (b) by the receiving parent and (c) by the paying parent in each of the last five years.
Answered by Andrew Western
The Independent Case Examiner’s office investigated 2,142 Child Maintenance Service (CMS) cases over the last 5 complete reporting years, broken down as follows:
Reporting Year | CMS Investigations |
2019/20 | 188 |
2020/21 | 267 |
2021/22 | 396 |
2022/23 | 507 |
2023/24 | 784 |
The Independent Case Examiner’s office does not hold the information to provide a response to parts (b) and (c) of the question.
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