Broadband: North East Somerset and Hanham
The question
To ask the Secretary of State for Science, Innovation and Technology, what steps he is taking to help support (a) residents and (b) businesses without a broadband connection ahead of the proposed public switched telephone network switch-off in North East Somerset and Hanham constituency.
Answered by Chris Bryant
The government is focused on ensuring that the industry-led switch-off of the public switched telephone network (PSTN) will cause minimum inconvenience to residents and businesses and is working with the industry to ensure safe and secure transition. A customer's PSTN landline will not be switched off unless an alternative connection is available, and since Voice over internet Protocol landline only requires a minimum stable connection, landline-only customers can order it without purchasing a broadband connection.
The Department will shortly publish a definition of customers who will require additional support from their communication providers during the PSTN switch-off. This includes landline-dependent customers. The government has also published guidance on how residential and business consumers can prepare for the PSTN switch-off. The link for guidance is:  https://www.gov.uk/guidance/uk-transition-from-analogue-to-digital-landlines
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