Driver and Vehicle Licensing Agency: Internet
The question
To ask the Secretary of State for Transport, what steps her Department is taking to raise awareness of fraudulent DVLA websites.
Answered by Lilian Greenwood
The Driver and Vehicle Licensing Agency (DVLA) advises customers to use GOV.UK as the official and only website when seeking information or completing applications.
All DVLA literature directs customers to the official GOV.UK website. The DVLA also uses its external communication channels, including social media, to publish advice and to remind motorists that GOV.UK is the only website for government motoring services. Since April 2024, the DVLA has issued guidance to the public via X and Facebook, directing them to GOV.UK services, on sixteen occasions.
The DVLA investigates reports of organisations which act illegally or are actively misleading users about their services. Where appropriate such sites can be and are taken down promptly.
Verbatim has judged this answer against the question that was actually asked — answered, partly answered, or evaded. Sign in to see the verdict →