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Fraud: Consumers

Asked by Dr Rosena Allin-KhanLabourDepartment for Business and TradeTabled Answered 14 October 2024UIN 7505

The question

To ask the Secretary of State for Business and Trade, what steps his Department is taking to (a) reduce and (b) prevent fraud against consumers.

Answered by Justin Madders

DBT supports broader government efforts to tackle fraud through its funding of Citizens Advice and National Trading Standards to advise on and enforce consumer law, including fraud.

DBT is also implementing the Digital Markets, Competition and Consumers Act, which strengthens consumer law enforcement powers and introduces significant new monetary penalties to better deter wrongdoers.

Through the Consumer Protection Partnership, Citizens Advice run an annual Scams Awareness campaign to give consumers the skills to identify scams, share their experiences and gain the confidence to report scams. The next campaign, focusing on financial scams launches on 21 October.

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