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Home Shopping: Fraud

Asked by Dr Rosena Allin-KhanLabourDepartment for Business and TradeTabled Answered 15 October 2024UIN 7822

The question

To ask the Secretary of State for Business and Trade, what steps his Department is taking to prevent fraudulent practices by online shopping sites

Answered by Justin Madders

DBT is implementing the Digital Markets, Competition and Consumers Act which strengthens consumer law enforcement by giving the CMA new administrative powers, and the CMA and courts the ability to impose significant monetary penalties.

The Act also updates the Consumer Protection from Unfair Trading Regulations 2008, setting out new ‘banned practices’ relating to the buying, selling, and publishing of fake consumer reviews and prohibiting ‘drip pricing’.

The Product Regulation and Metrology Bill was introduced on 4 September and aims to address the gap in consumer protections which allow online marketplaces to facilitate the sale of unsafe and illegal products.

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