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Pension Credit

Asked by Sarah OlneyLiberal DemocratDepartment for Work and PensionsTabled Answered 16 October 2024UIN 8187

The question

To ask the Secretary of State for Work and Pensions, if she will make an estimate of the average waiting time between a pension credit application and a decision by the Department.

Answered by Emma Reynolds

The most recent information on processing times for Pension Credit was published in the DWP Annual Report and Accounts on 22nd July 2024 (https://www.gov.uk/government/publications/dwp-annual-report-and-accounts-2023-to-2024/dwp-annual-report-and-accounts-2023-to-2024-html). This shows that in 2023/24 DWP cleared 192,000 Pension Credit claims within the planned 50 working day timescale, equating to 77.7%.

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