Emergency Calls: Voice over Internet Protocol
The question
To ask the Secretary of State for Science, Innovation and Technology, whether he has had discussions with the Secretary of State for the Home Office on the potential impact of the planned switch from the Public Switched Telephone Network on emergency services.
Answered by Chris Bryant
Yes, the Department engages regularly with the Home Office to identify and mitigate risks associated with the Public Switched Telephone Network switchover, including risks posed to the emergency services. Mostly recently, on 17 September the Department chaired a cross-Government engagement group that the Home Office attended, which included a discussion of the impact on emergency services.
The Department also supports the 999 / 112 Liaison Committee chaired by the emergency services, which coordinates and manages all risks and issues related to 999 and ensures efficient handling of emergency calls between the public, call handling agents, and emergency authorities.
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