Pension Credit
The question
To ask the Secretary of State for Work and Pensions, how many additional staff recruited to process additional Pension Credit claims have been appointed.
Answered by Emma Reynolds
Since the announcement to means test Winter Fuel payments, to date we have increased the resource in Pension Credit claims by approximately 500 staff through a combination of internal redeployments, use of external providers and external recruitment. This is in line with the overall resourcing plan for Pension Credit claims and Winter Fuel payments.
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