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Aviation

Asked by Harriet CrossConservativeDepartment for TransportTabled Answered 5 November 2024UIN 11543

The question

To ask the Secretary of State for Transport, what steps his Department is taking to protect consumers on routes where a single airline operates the only available service.

Answered by Mike Kane

The Competition and Markets Authority (CMA) has statutory competition functions in relation to airline markets. The CMA and the Civil Aviation Authority (CAA) both have responsibilities for enforcing consumer protections relating to price transparency, contract terms and passenger rights, including those during flight disruption.

Additionally, Public Service Obligations (PSOs) support vital domestic routes that are at risk of being lost, particularly those connecting remote areas, guaranteeing a reliable and consistent service. The Department is actively engaging with regional airports, including Aberdeen Airport, to understand how Government can support and unlock opportunities for growth.

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