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Parliamentary and Health Service Ombudsman

Asked by Sarah GreenLiberal DemocratCabinet OfficeTabled Answered 6 November 2024UIN 12170

The question

To ask the Minister for the Cabinet Office, if he will make an assessment of the adequacy of guidance provided to people on (a) the process and (b) timelines in relation to the admissibility of any complaint to the Parliamentary and Health Service Ombudsman.

Answered by Nick Thomas-Symonds

The Parliamentary and Health Service Ombudsman publishes guidance on what it can and cannot investigate, timescales and what those making complaints can expect. The Ombudsman is independent of Government, so it is for the Public Administration and Constitutional Affairs Committee to consider whether the guidance is adequate.

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