Personal Independence Payment
The question
To ask the Secretary of State for Work and Pensions, what estimate her Department has made of the average wait for a Personal Independence Payment review decision.
Answered by Sir Stephen Timms
We make every effort to conduct award reviews as soon as possible. Most decisions are made without the need for an assessment by a Healthcare Professional.
Where the claimant requests a review of their Personal Independence Payment award, the median wait is 69 working days as of September 2024. Where the review is initiated by the department, the median wait for a decision that is referred to an assessment provider is 290 working days as of September 2024, and 252 days where it is not referred to an assessment provider.
Whilst reviews are outstanding, all payments to existing claimants continue. Should a review identify eligibility for an increased award, backdated payments will be made where appropriate to ensure claimants are not adversely impacted by delays.
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