Postal Services: Standards
The question
To ask the Secretary of State for Business and Trade, what recent discussions he has had with Ofcom on the effectiveness of Royal Mail's delivery of the universal service obligation on letter delivery delays.
Answered by Justin Madders
Ministers and officials meet with Ofcom regularly to discuss a range of issues in relation to its role as the regulatory authority for the postal sector, including the overall provision of the universal service obligation.
It is for Ofcom, as the independent regulator, to monitor and enforce Royal Mail’s delivery of the universal service obligation.
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