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Access to Work Programme

Asked by Claire HazelgroveLabourDepartment for Work and PensionsTabled Answered 26 November 2024UIN 14879

The question

To ask the Secretary of State for Work and Pensions, what steps she is taking to ensure that applicants' wellbeing is considered when undergoing an Access to Work assessment.

Answered by Alison McGovern

Access to Work applications are reviewed by Case Managers who work with customers to understand what barriers they may be experiencing within the workplace in relation to their health condition or disability. Staff take part in training events that provide them with information on a range of disabilities and health conditions so that they can better understand the challenges experienced by applicants.

When required, staff will work with specialist teams that help to identify customers who are vulnerable or have complex needs who require more advanced support.

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