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Railways: Ticket Offices

Asked by Marsha De CordovaLabourDepartment for TransportTabled Answered 27 November 2024UIN 14978

The question

To ask the Secretary of State for Transport, what assessment she has made of the potential impact of changes to ticket office opening hours at Southeastern railway stations on commuters; and what steps her Department is taking to increase accessibility to ticket offices for disabled passengers across the rail network.

Answered by Simon Lightwood

Southeastern ticket office changes were agreed under the previous Government. The Department is now examining these plans to ensure passengers remain supported.

We recognise the vital role ticket offices play in the journeys of people with disabilities, and ensuring accessibility for all passengers is at the heart of our passenger-focused approach.

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