Buildings: Insulation
The question
To ask the Secretary of State for Housing, Communities and Local Government, pursuant to the Answer of 18 September 2024 to Question 5131 on Buildings: Insulation, how buildings are selected for Departmental visits; what support is provided to residents following those visits; and how long resident engagement continues for after those visits.
Answered by Alex Norris
The Government is committed to understanding the experiences of residents to ensure that those affected are at the heart of the building safety agenda, and necessary steps are taken to mitigate the impact of remediation. Government officials have been conducting regular building visits to engage with residents and better understand their experiences.
The selection has been based on buildings within the Building Safety Fund that are at various stages of remediation: pre-remediation, during remediation and post-remediation. They are geographically spread throughout England so that a comprehensive understanding of resident experience of remediation is gathered. The intention is to extend this program of visits to other remediation programs.
Residents are supported throughout the visits to identify a suitable pathway for resolving remediation issues. Any issues raised are reviewed with the relevant delivery partners (GLA/Homes England), and progress is regularly monitored internally. Specific themes that are raised are escalated within the department.
The department offers various opportunities for residents to engage, including resident forums and our newly launched online feedback form, allowing residents to share their experiences and the impact remediation has on their lives.
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