Housing: Construction
The question
To ask the Secretary of State for Housing, Communities and Local Government, what assessment she has made of the adequacy of consumer protections for new build flats and houses.
Answered by Matthew Pennycook
The Government believes the mechanisms of redress for those buying new homes are inadequate. We are therefore working with the devolved governments to implement the statutory UK-wide New Homes Ombudsman (NHO) to investigate and resolve complaints, and will bring forward secondary legislation in due course.
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