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Pension Credit

Asked by Mr Peter BedfordConservativeDepartment for Work and PensionsTabled Answered 4 December 2024UIN 16398

The question

To ask the Secretary of State for Work and Pensions, what the average processing time for Pension Credit applications is by constituency.

Answered by Emma Reynolds

Pension Credit application Average Actual Clearance Times (AACT) are measured weekly.

The information is not available at constituency level.

The table below the most recent national AACT data.

Week Date

28/10/24

04/11/24

11/11/24

18/11/24

PC Claims AACT (Working Days)

56

63

65

65

Please note.

  • The AACT is shown rounded to the nearest whole working day.
  • The data shown is unpublished management information, collected and intended for internal departmental use and has not been quality assured to National Statistics or Official Statistics publication standard.
  • These figures will not align to previous PQ responses due to retrospective updates as the data is sourced from live systems.
  • DWP currently works to a planned timescale of 50 working days to clear Pension Credit claims.

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