NHS: Public Consultation
The question
To ask the Secretary of State for Health and Social Care, if he will make an assessment of the adequacy of the accessibility of the Change.NHS.UK consultation, published on 24 October 2024.
Answered by Karin Smyth
On 21 October we launched the biggest ever national conversation on the future of the National Health Service. We are putting the public and staff at the centre of the policy making process. We have designed this engagement to make sure as many people as possible from all communities and backgrounds are supported to contribute their views. This is being done through the change.NHS.UK website, and through online and in-person events across England.
The change.NHS.UK website provides a variety of formats and ways to respond, for a range of accessibility needs. This includes British Sign Language (BSL) and easy-read formats of the surveys, and the option to respond by post, email, telephone, or BSL video. There is a dedicated accessibility page on the website that signposts to these formats and the alternative ways to respond, as well as contact details for any further support. We were made aware of some digital accessibility issues on the website, and the majority of the issues are now resolved. Further detail is set out in the accessibility statement on the change.NHS.UK website.
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