Parliamentary and Health Service Ombudsman
The question
To ask the Minister for the Cabinet Office, with reference to the Public Administration and Constitutional Affairs Committee's report entitled Parliamentary and Health Service Ombudsman Scrutiny 2022–23, HC 198, published on 4 March 2024, if he will make it his policy to implement the recommendations of that report.
Answered by Georgia Gould
The previous Government formally responded to the report and its recommendations on 10 May 2024 (HC 774, published on 23 May 2024).
This Government continues to promote the PHSO complaint standards and support NHS England and NHS Resolution to further encourage the use of dispute resolution methods, including mediation, by the NHS.
The Government will consider the case for ombudsman reform alongside other policy and legislative priorities.
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