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Housing: Private Sector

Asked by Mike AmesburyIndependentMinistry of Housing, Communities and Local GovernmentTabled Answered 11 December 2024UIN 17601

The question

To ask the Secretary of State for Housing, Communities and Local Government, if she will make an assessment of the potential merits of establishing a housing ombudsman service for the private sector.

Answered by Alex Norris

The Renters’ Rights Bill, currently before Parliament, will introduce a new Private Rented Sector Landlord Ombudsman service to provide quick, fair, impartial and binding resolutions for tenants’ complaints about their landlord. This will bring tenant-landlord complaint resolution on par with established redress practices in social housing and across the property agent sector.

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