Euston Station: Passengers
The question
To ask the Secretary of State for Transport, pursuant to the Answer of 14 October 2024 to Question 6923 on Euston Station: Passengers, what assessment her Department has made of the adequacy of progress in the implementation of crowd management improvements to Euston station required by the Office of Road and Rail.
Answered by Simon Lightwood
The Office of Rail and Road (ORR) closed its Improvement Notice served in respect of crowd management at Euston last year - on 15 December 2023.
As the duty holder, Network Rail is accountable for meeting health and safety and other legal responsibilities at Euston and the ORR is responsible for monitoring compliance.
The Department recognises the need for urgent improvements to passenger experience at Euston and welcomes the improvements Network Rail is making under its five-point plan announced on 4 October.
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