Department for Work and Pensions: Sexual Harassment
The question
To ask the Secretary of State for Work and Pensions, what training her Department provides to investigators handling sexual harassment cases to ensure investigations are (a) trauma-informed and (b) compliant with best practices.
Answered by Andrew Western
The Department for Work and Pensions (DWP) ensures that its investigators handling sexual harassment cases are accredited and equipped with the necessary skills to conduct trauma-informed investigations, compliant with best practice. All DWP investigators assigned to these sensitive cases have undergone specialised training and have successfully completed the Advanced Professional Certificate in Investigative Practice.
This certification ensures they are proficient in best practices for handling complex and sensitive investigations, including:
• Trauma-Informed Approaches: Understanding the impact of trauma on individuals, employing empathetic and non-judgmental communication, and avoiding re-traumatisation during interviews.
• Compliance with Legal and Procedural Standards: Adhering to relevant laws, such as the Equality Act 2010, and ensuring fair, impartial, and thorough investigations.
• Advanced Interview Techniques: Using open-ended, non-leading questions to gather accurate information while being sensitive to the needs of all parties involved.
• Impartial Analysis and Reporting: Maintaining objectivity throughout the investigation, analysing evidence comprehensively, and delivering well-structured and unbiased reports.
By requiring this certification, DWP demonstrates its commitment to fostering a respectful and supportive environment, ensuring that all investigations are handled with the highest standards of professionalism and care.
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