Personal Independence Payment
The question
To ask the Secretary of State for Work and Pensions, what the mean average waiting time has been for PIP applications in each of the last five years.
Answered by Sir Stephen Timms
We are committed to ensuring that people can access financial support through Personal Independence Payment (PIP) in a timely manner and reducing customer journey times for PIP claimants is a priority for the department. We always aim to make an award decision as quickly as possible, taking into account the need to review all available evidence.
The following figures are for normal rules new claims only.
Year | Mean Wait Time (Weeks) |
2020 | 18 |
2021 | 22 |
2022 | 19 |
2023 | 15 |
2024 (to October) | 15 |
Median PIP application clearance times are also available on a monthly basis as part of the PIP Official Statistics quarterly release. The latest release, with data to October 2024, is available here: https://assets.publishing.service.gov.uk/media/675bf09bb915d092055a01d8/tables-pip-statistics-to-october-2024-eng-wales.ods
Table 1A in this release shows the median average clearance times for normal rules new claims.
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