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Fraud: Victims

Asked by James McMurdockIndependentTreasuryTabled Answered 7 January 2025UIN 21167

The question

To ask the Chancellor of the Exchequer, what assessment she has made of the adequacy of HMRC's policies on supporting victims of fraud.

Answered by James Murray

Where taxpayers may have been victims of fraud, HMRC considers the correct response for each taxpayer’s case based on the unique set of circumstances they present. Where HMRC finds evidence of fraud, they work closely with the relevant authorities such as the police and the Serious Fraud Office and will share information to support their investigations.

HMRC has a range of options to support those who require extra help, including victims of fraud, and has guidance and training in place for all advisors on how to identify customers who need extra help.

Where appropriate, HMRC will also signpost taxpayers to voluntary and community organisations.

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