Home Office: Artificial Intelligence
The question
To ask the Secretary of State for the Home Department, for what purposes (a) Ministers and (b) officials in her Department have used AI in the last 12 months.
Answered by Dame Diana Johnson
AI is being used for a range of purposes in the HO, including:
- to improve business delivery as part of overall digital improvements in the department with well-established systems such as e-Gates, to allow entry at the Border; in our passport service, to support online applications; triage tools, which route cases to the appropriate teams; and the Child Abuse Image Database (CAID) Classifier, which helps police officers grade child sexual abuse material (CSAM) more swiftly and reduces their exposure time to harmful content
- to assist the creation of documents and presentations
- to research publicly available documents
- to transcribe meetings
- to summarise information
We are also running several AI trials to test their potential for wider productivity and quality improvements in existing business processes.
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