Department for Work and Pensions: Artificial Intelligence
The question
To ask the Secretary of State for Work and Pensions, what steps her Department is taking to tackle (a) fraud, (b) debt and (c) error through AI.
Answered by Andrew Western
Since the pandemic, the Department for Work and Pensions (DWP) has lost over £8 billion per year to fraud and error. DWP has committed to further fraud, error and debt measures at Autumn Budget 2024; these will deliver an additional £7bn between 2025/26 and 29/30. Detail about how DWP uses machine learning to reduce benefit fraud can be found in the Delivery Objective: tackle fraud and drive efficiencies section of our latest Annual Report and Accounts: DWP annual report and accounts 2023 to 2024 (HTML) - GOV.UK
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