Department for Work and Pensions: Artificial Intelligence
The question
To ask the Secretary of State for Work and Pensions, for what purposes (a) Ministers and (b) officials in her Department have used AI in the last 12 months.
Answered by Andrew Western
DWP Ministers do not use AI for their official business. Over the last 12 months, our officials have utilised AI to support them in delivering better outcomes for customers. This includes the use of AI to increase colleague productivity, improve back-office operations and processes, and to tackle fraud and error.
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