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Universal Credit

Asked by Mary GlindonLabourDepartment for Work and PensionsTabled Answered 27 January 2025UIN 24844

The question

To ask the Secretary of State for Work and Pensions, what assessment she has made for the potential implications for her Department's policies of the report entitled Move to Universal Credit Non-claimants (formerly tax credits customers) Research, published on 17 December 2024.

Answered by Sir Stephen Timms

Our research with former tax credit customers who did not claim UC found that the majority of respondents did not intend to claim UC in the future and customers were generally making an informed decision. The report did identify potential barriers for some groups claiming UC. DWP sets out the range of support available for making a claim to Universal Credit within the Migration Notice, including independent support through Help to Claim. This support is also available online and has been highlighted through our extensive media campaign. Our published official statistics show that those receiving a DWP legacy benefit or Housing Benefit are claiming at a higher percentage, in line with Discovery claim rates.

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