Energy: Business
The question
To ask the Secretary of State for Energy Security and Net Zero, what steps he is taking to reduce energy bills for businesses.
Answered by Miatta Fahnbulleh
The Government believes that our mission to deliver clean power by 2030 is the best way to break our dependence on global fossil fuel markets and protect billpayers, including business consumers, permanently.
In the short term, the Government wants to provide businesses with better protection from being locked into expensive energy contracts and more redress when they have a complaint. We closed a consultation in November regarding the regulation of Third-Party Intermediaries (TPIs), such as energy brokers, aimed at enhancing consumer protections, particularly for non-domestic consumers. A government response will follow in due course once all feedback has been reviewed.
From 19 December 2024, Small and Medium Enterprises (SMEs) with fewer than 50 employees can now access free support to resolve issues with their energy supplier through the Energy Ombudsman. This means that 99% of UK businesses can now access this service, with outcomes ranging up to £20,000 in financial awards.
The Government recognises that some businesses may be struggling to pay their bills. These businesses should contact their supplier to discuss their options, including ‘blend and extend’ contracts, where the higher unit rate is blended with a new lower rate, spreading the cost over the course of a long contract.
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