UK Border Agency: Labour Turnover and Recruitment
The question
To ask the Secretary of State for the Home Department, what steps she is taking to increase the (a) recruitment and (b) retention of UKBA officers.
Answered by Seema Malhotra
Regarding the recruitment of Border Force officers, the latest published staffing and finance figures can be found in the Home Office Annual Reports: Home Office annual reports and accounts - GOV.UK.
However, Border Force workforce planning reflects our evolving requirements and comprises of multiple resourcing options with decisions being assessed against several factors including the potential impacts they may have. As well as having an existing group of highly trained officers, Border Force has run several fair and open competition recruitment campaigns over the last few months – including alternative working options – which were open to anyone interested in working for Border Force.
On the issue of retention, we recognise that being a Border Force officer is a demanding role. That is why we have introduced additional mental health support to ensure our officers are supported if needed. Additionally, as a key recommendation of the Alexander Downer Review published in 2022, Border Force recognised the need to build on and improve their learning offer for staff at all levels of the organisation.
A comprehensive programme of modernisation and development is currently underway within Border Force L&D in support of delivering these recommendations and wider strategic priorities. Our primary aim is the development of the capabilities required across operational and non-operational areas, and ensuring leaders and managers have the skills required to manage staff and develop their talent.
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