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Pension Credit

Asked by Jon TrickettLabourDepartment for Work and PensionsTabled Answered 29 January 2025UIN 25638

The question

To ask the Secretary of State for Work and Pensions, how many and what proportion of pension credit cases have not been cleared within 50 days since September 2024.

Answered by Torsten Bell

The most recent information on processing times for Pension Credit was published in the DWP annual report and accounts 2023 to 2024 - GOV.UK (ARA) on 22nd July 2024. This shows that in 2023/24 DWP cleared 192,000 Pension Credit claims within the planned 50 working day timescale, equating to 77.7%. The next publication of the ARA will include claims processed in the Financial Year 2024 to 2025, which is due for publication in the summer.

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