VerbatimParliament, as it happens

Energy: Meters

Asked by Harriet CrossConservativeDepartment for Energy Security and Net ZeroTabled Answered 3 February 2025UIN 26355

The question

To ask the Secretary of State for Energy Security and Net Zero, what steps his Department is taking to help support households in rural areas in Scotland that do not have a (a) mobile and (b) radio signal and cannot install a smart meter in advance of the closure of the radio teleswitch service in June 2025.

Answered by Miatta Fahnbulleh

Where a household is one of the 0.7% of premises in Great Britain without Wide Area Network (WAN) coverage, energy suppliers can provide pre-configured smart meters, which operate like analogue meters, until a WAN connection can be established.

The Office for Gas and Electricity Markets (Ofgem) has been clear that energy suppliers are obligated under their licence conditions to ensure that a suitable metering system is installed, and that the customer's heating and hot water is not disrupted.

Verbatim has judged this answer against the question that was actually asked — answered, partly answered, or evaded. Sign in to see the verdict →

Open this question in Verbatim →

Every written question, searchable

155,000 questions tabled since the election, with the answer each department gave — and the ones still unanswered, with the clock running. Free to search.

Search written questions →Read on Verbatim