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Ofwat: Artificial Intelligence

Asked by Sir John HayesConservativeDepartment for Environment, Food and Rural AffairsTabled Answered 11 February 2025UIN 26409

The question

To ask the Secretary of State for Environment, Food and Rural Affairs, for what purposes OFWAT has used artificial intelligence in the last 12 months.

Answered by Emma Hardy

Your question refers to the time before the current Government, but Artificial Intelligence (AI) is at the heart of the new Government’s plan to kickstart an era of economic growth, transform how Britain delivers public services, and boost living standards for working people across the country.

Ofwat has conducted a trial of licenced generative AI, making sure it has considered and mitigated security concerns. Ofwat draws on a range of resources, published on GOV.UK, to inform AI usage.

Ofwat also has access to the Government Digital Service, part of the Department for Science, Innovation & Technology, for expert advice.

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