National Insurance Contributions: Civil Servants
The question
To ask the Secretary of State for Work and Pensions, how many full-time equivalent civil servants are working on supporting people who wish to buy back missing National Insurance years before the 5 April 2025 deadline.
Answered by Torsten Bell
The majority of customers can check for gaps in their NI record, and make payment online. To support those unable to use online services, we have deployed c.300 frontline Civil servants within the DWP and HMRC. A further c100 frontline Civil Servants will be deployed in February, ahead of the 5 April 2025 deadline.
Verbatim has judged this answer against the question that was actually asked — answered, partly answered, or evaded. Sign in to see the verdict →