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Pensions Regulator: Artificial Intelligence

Asked by Sir John HayesConservativeDepartment for Work and PensionsTabled Answered 6 February 2025UIN 27105

The question

To ask the Secretary of State for Work and Pensions, for what purposes the Pensions Regulator has used artificial intelligence in the last 12 months.

Answered by Torsten Bell

Artificial Intelligence (AI) is at the heart of the Government’s plan to kickstart an era of economic growth, transform how we deliver public services, and boost living standards for working people across the country.

The Pensions Regulator (TPR) has used artificial intelligence (AI) over the past 12 months to support its regulatory functions and decision-making to better protect savers.

To ensure AI is used responsibly and effectively, TPR has established an AI Accelerator Team and is exploring the creation of an AI Advisory Council. These initiatives aim to promote safe and ethical AI adoption both within TPR and across the pensions industry.

Key areas where AI has been applied by TPR include detecting pension scams, monitoring market trends, predicting pension scheme health and managing website feedback.

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