National Careers Service: Disability

The National Careers Service provides free, up to date, impartial information, advice and guidance on careers, skills and the labour market in England, helping customers make informed choices about their career options.

Adults with special educational needs and disabilities (SEND) are one of the priority groups for the service and can access in-depth tailored support, drawing on localised labour market information, including face-to-face support from community-based careers advisers, information and advice through webchat, telephone helpline and website.

Prime contractors delivering community-based support are required to comply with all relevant legislation and must develop strategies to encourage people from identified priority groups, including those with learning difficulties or disabilities, to use the community-based service and ensure they meet the specific needs of these customers.

The National Careers Service website provides education advice and job support for people with SEND and content is accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. The education advice is available here: https://nationalcareers.service.gov.uk/careers-advice/education-advice-disabled-special-educational-needs. The job support is available here: https://nationalcareers.service.gov.uk/careers-advice/career-and-job-support-for-people-with-a-disability/.

As outlined in the Get Britain Working White Paper, Jobcentre Plus will be brought together with the National Careers Service in England, to create a new Jobs and Careers Service, transforming the experience for all users.

Part of the digital offer of the new service will include exploring how assistive technology can be used to aid in the accessibility and inclusiveness of the service.