Water Charges
The question
To ask the Secretary of State for Environment, Food and Rural Affairs, what assessment he has made of the potential implications for his policies of changes in the level of annual water bills for households in England and Wales.
Answered by Emma Hardy
Under the Conservatives, our sewage system crumbled. They irresponsibly let water companies divert customers’ money to line the pockets of their bosses and shareholders. The public are right to be angry after they have been left to pay the price of Conservative failure.
As the independent economic regulator, Ofwat independently scrutinises water company business plans and ensure the prices water companies charge their customers are fair and proportionate. Ofwat published their final determinations for Price Review 2024 on 19 December, which sets company expenditure and customer bills for 2025-2030.
The Government is committed to taking action to address water poverty and help vulnerable customers with their water bills. All water companies have measures in place for customers who struggle to pay for their water and wastewater services, including measures such as WaterSure, social tariffs, payment breaks and holidays, and debt management support.
Furthermore, we expect companies to hold themselves accountable for their public commitment to end water poverty by 2030 and will work with the sector to ensure appropriate measures are taken to this end.
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