NHS Business Services Authority: Workplace Pensions
The question
To ask the Secretary of State for Health and Social Care, pursuant to the Answer of 28 January 2025 to Question 23857 on NHS Business Services Authority: Workplace Pensions, what steps he is taking to (a) rectify the issue and (b) provide support to impacted individuals.
Answered by Karin Smyth
The NHS Business Services Authority (NHSBSA) is proactively rectifying the 2023/24 pension savings calculation errors by providing regular updates and support to impacted members. They will be issuing an up to date 2023/24 pension saving statement to all members who need one, and they are working on this as a matter of urgency. The NHS Pension Service is also reviewing and updating quality assurance processes with the involvement of key stakeholders.
The NHSBSA is sharing guidance from HM Revenue and Customs with members to support the completion of Self-Assessment Tax Returns, to the relevant deadlines, and to show how to rectify returns and avoid penalties.
The NHSBSA has confirmed that they are able to reimburse impacted individuals for the additional costs they may incur as a result of the calculation error. They are also developing a process to allow affected scheme members to fast track a request for reimbursement, provided they keep evidence of charges.
Verbatim has judged this answer against the question that was actually asked — answered, partly answered, or evaded. Sign in to see the verdict →