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Barclays: ICT

Asked by Adam JogeeLabourTreasuryTabled Answered 10 February 2025UIN 28267

The question

To ask the Chancellor of the Exchequer, whether she has made an estimate of the number of people impacted by the Barclays IT outage in (a) Newcastle-under-Lyme constituency and (b) Staffordshire.

Answered by Emma Reynolds

The Government was sorry to hear of the issues impacting Barclays customers over the weekend including those in my Hon. Friend’s constituency but understands that Barclays’ services are restored, and the firm has committed to ensure customers are not left out of pocket as a result of the issues.

Engagement with specific firms is a matter for the sector’s regulators, including the Bank of England, Prudential Regulation Authority and Financial Conduct Authority, who will continue to monitor the firm and the impact of the issues.

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