Home Office: Correspondence
The question
To ask the Secretary of State for the Home Department, how many and what proportion of items of correspondence from Parliamentarians received by (a) her Department, (b) herself and (c) her ministerial team have not received a substantive response in each month since August 2024.
Answered by Dame Diana Johnson
On policy correspondence cases that have not yet received a substantive response for each month since August 2024 are in the following table.
Month | Total received | Total Outstanding | Home Secretary response | Other Ministerial response | % outstanding |
August 2024 | 538 | 0 | 0 | 0 | 0 |
September 2024 | 472 | 1 | 0 | 1 | 0.2% |
October 2024 | 606 | 5 | 1 | 4 | 0.8% |
November 2024 | 625 | 8 | 0 | 8 | 1.3% |
December 2024 | 541 | 69 | 3 | 66 | 12.8% |
Total | 2782 | 83 | 4 | 79 | 3% |
Data about intake and performance in answering MP Correspondence on case specific matters (including UK Visa and Immigration, Immigration Enforcement, Border Force and HM Passport Office) is published quarterly with the latest data available at https://www.gov.uk/government/publications/customer-service-operations-data-q3-2024
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