Heat Networks
The question
To ask the Secretary of State for Energy Security and Net Zero, what progress his Department made on extending consumer energy protections to tenants on heat networks.
Answered by Miatta Fahnbulleh
The Government is introducing heat network regulation in January 2026 which aims to provide heat networks consumers with comparable protections to existing gas and electricity regulations.
The heat network regulator, Ofgem, will have powers to investigate and intervene where heat network prices charged to consumers appear to be disproportionate or unfair.
We are also introducing mandatory technical standards, building on existing industry-led initiatives to ensure that new and existing heat networks are designed, built, and operated at a high standard.
Ofgem’s regulatory oversight will be supplemented by statutory redress through the Energy Ombudsman who, from April 2025, will have the same powers to hear complaints and make legally binding decisions as they do in gas and electricity markets.
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