NHS Business Services Authority: Workplace Pensions
The question
To ask the Secretary of State for Health and Social Care, pursuant to the Answer of 3 February 2025 to Question 23858 on NHS Business Services Authority: Workplace Pensions, whether additional resources have been allocated to help tackle the backlog in remedial pension savings statements required to be issued by the NHS Business Services Authority.
Answered by Karin Smyth
The Department is working closely with the NHS Business Services Authority (NHSBSA) to ensure that issuance of remediable pension savings statements is prioritised and that affected members do not suffer financial detriment as a consequence of these delays.
The NHSBSA is increasing service delivery capacity within the NHS Pensions team. They are taking measures such as overtime, recruiting additional staff, and upskilling and redeploying current staff within the organisation.
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