Regulator of Social Housing: Translation Services
The question
To ask the Secretary of State for Housing, Communities and Local Government, pursuant to the Answer of 21 January 2025 to Question 23351 on Regulatory of Social Housing: Translation Services and with reference to the Answer of 15 January 2025 to Question HL3662 on Civil Service: Translation Services, what assessment she has made of the adequacy of the approach taken by the Regulator of Social Housing on translating in foreign languages.
Answered by Matthew Pennycook
All registered providers of social housing are required to deliver the outcomes of the regulatory standards set by the Regulator of Social Housing.
To deliver the outcomes of the regulator’s Transparency, Influence and Accountability standard, all registered providers must ensure that communication with, and information for, tenants is clear, accessible, and appropriate to their diverse needs.
The regulator is operationally independent and has a duty to exercise its functions in a way that is proportionate and minimises interference in registered providers.
The government will continue to engage closely with the regulator to ensure it delivers against its objectives.
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