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BetIndex: Complaints

Asked by Adam ThompsonLabourTreasuryTabled Answered 18 February 2025UIN 30250

The question

To ask the Chancellor of the Exchequer, whether she is taking steps to implement the recommendations of the Financial Regulators Complaints Commission report on BetIndex Limited, published on 16 September 2024.

Answered by Emma Reynolds

The government recognises the significant impact the collapse of BetIndex Ltd had on former customers.

The Financial Conduct Authority (FCA) has responded to the Financial Regulators Complaints Commissioner’s report on BetIndex Ltd, noting that it has already implemented a number of changes that address the Commissioner’s recommendations.

HM Treasury continues to engage with the FCA on issues relating to the FCA’s regulatory perimeter, including sports spread betting.

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